Services-Web.ch – IT's blog
12Feb/111

VMware View Client 4.x freeze

When you try to connect to a VMware View Connection broker or VMware View Secure server with a VMware View Client 4.x _(4.0 or 4.5) running Windows 7, the client freeze without any option to cancel or close the window. The only option is to kill the process.

On the application log, a lot of errors or warnings appear about VMware View, like :

  • Program C:\Program Files\VMware\VMware View\Client\bin\wswc.exe, thread 0x160C encountered a machine exception code 0xC0000005 (no DbgHelp.dll loaded)
  • backtrace[00] frame 0x0728f670 IP 0x764120fa params 0x7650ac78 0x1 0x1 0x765bb194 ??? [no module data]

VMware View error log

This issue appear since Microsoft publish two new updates. To solve this issue, you have to uninstall these two Microsoft Windows 7 update :

  • KB 2482017
  • KB 2467023

Then restart the computer.

VMware indicate that they will provide a fix to correct this issue. But it isn't available yet.

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  1. Thanks…

    Another working (and in my opinion more comfortable) workaround (without uninstalling updates) is to start the process in the “Windows Vista (Service Pack 2)”-compatibility mode (probably other work too).


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